Customer

Customers are characters in the Burger Shop franchise. The player is required to serve customers and meet specific goals in order to progress through the game.

Overview
All customers in the franchise can be defined by certain characteristics. Each type of customer has certain foods they prefer. In addition all customers have a certain level of Patience, which defines how long they will wait for food. The first game has a total of 15 customers. Burger Shop 2 adds an additional six customers. New customers are unlocked by playing through Story Mode in each game, where the customer will debut in a predefined level. In both games the default customer is The dude, who is designed to be the easiest to deal with.

When a new customer is unlocked, a popup will display showing the customer's patience and food preferences and a brief description. In the second game, this popup can also be pulled up before each level the customer appears in. Each level will have a defined set of customers that appear in that level, though the exact number of each type will vary on each replay. In each game, the player must serve all customers and complete a specific goal, usually involving earning certain amounts of money. Customers will tip the player, with higher tips for better service.

All customers have preferences for certain foods, which they tend to order most frequently. If the preferred food has not been unlocked, the customer will choose a different item. Customers introduced in the second game will also have a certain additional quirk to deal with. For example, the Old Chap will request a menu before ordering, while the Dog Lover will gain increased patience if given a dog treat for her dog.

In both games, upon finishing Story Mode, the credits will display the name and picture of each customer along with a brief trivia item about the customer. An additional trivia item will display after completing Expert Mode.